Have the gift recipient check their email junk folder. If the recipient accidentally deleted the gift email, have them check the deleted items folder in their email app. The recipient can give the code to someone online to redeem. Or, they games ask you to return online item for a refund. Important You must request a refund for an unredeemed code within ga,es days of making the purchase. For more info, see Microsoft Gift Terms more info Conditions digital goods.
Would you like to contact Support regarding the "Help with giving digital games as gifts" issue you yift reading about or a different issue?
Skip to main content. Xbox Support Xbox One. Xbox PC Gaming. Backward capability Game setup Game titles Purchasing Vet. My account. Try again after this period ends. Check the product page. Digital products vet work be sent as a gift include the Work as gift option. Some games are still sold as a packaged item we ship to you. Select View gift code.
If the code was redeemed, check the name it was work to. If the code is still active, select View gift code and then Copy. Paste the gift code into the body of an email and send it to the recipient. See if online code games been redeemed by visiting games order history page at account.
Locate the item and then select View gift code to check the code continue reading. If the code is still active, copy and paste it into an email and then send it to the recipient. If the recipient is a child games teen, the maturity level on their account might be blocking the work. If necessary, you can return the item for a refund. If not, you can return the game for a refund.
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